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Outreach and Engagement Specialist- Miriams Kitchen

Position Outreach and
Engagement Specialist
Classification Non‐Exempt
Reports To Director of Outreach

Date March 2017

Department Outreach

Miriam’s Kitchen works to end chronic homelessness in Washington, DC.
The Outreach and Engagement Specialist will conduct outreach to a caseload of high‐priority sheltered
and unsheltered people experiencing homelessness, administer VI‐SPDAT assessments, help individuals
collect identification documents in an effort to become ‘document ready’, and facilitate the housing
process by acting as a liaison between the targeted individual and housing provider in a variety of
 Provide housing match services to a primary caseload of high‐priority people to facilitate the
housing process and ensure successful housing placement.
 Continually outreach to people on the “Be on the Lookout” list.
 Provide outreach, case management, and housing navigation services in any setting necessary,
including streets, shelters, hospitals, jails, and encampments.
 Provide referrals to medical, mental health, and substance abuse services as needed.
 Assist targeted people with applying for identification documents, entitlements, and other
 Collaborate with Miriam’s Kitchen’s SOAR Specialists to ensure that clients without income
receive assistance applying for disability benefits as appropriate.
 Build rapport and utilize motivational interviewing strategies to support vulnerable people with
moving through the stages of change and accepting an offer of housing.
 Attend Department of Behavioral Health trainings.
 Access the Homeless Management Information System (HMIS) to input VI‐SPDAT assessments and
upload people’s identification documents.
 Utilize computerized databases to maintain written and computerized records, compile reports,
and complete other program documentation (e.g. case notes), while maintaining appropriate
confidentiality of client information.
 All other duties as assigned.

o Familiarity with the homeless services and housing landscape in Washington, DC.
o Spanish proficiency preferred.
o Comfortable operating computers, inputting information into a database, and documenting
case notes.
o Strong communication skills and sense of boundaries.
o The ability to navigate DC via public transportation and on foot.
o Able to work in a variety of settings, including streets, shelters, hospitals, jails, and
o 1‐2 years of experience working in services for homelessness, mental health, substance
abuse, or HIV/AIDS; or certification/licensure/bachelor’s degree in a relevant discipline.
Working Conditions:
o Must be able to lift and/or carry up to 20 lbs.
o Able to handle physically demanding work – to include but not limited to; standing and/or
walking up to 5 hours per day in all types of weather.

Please send your resume and cover letter to Your subject line should read:
Outreach and Engagement Specialist.

This position description should not be construed to imply that the requirements are the sole standards for
the position. Incumbents are expected to perform all other duties as required.
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